Privacy Policy

In this privacy policy, RB Self Laser Revolution GmbH (hereinafter referred to as “we” or “us”) explains how we collect, use, and process personal data through the website www.lysbyrb.com, as well as for franchise studios operating under our brand. Personal data refers to any information relating to an identified or identifiable individual.

This policy complies with the Swiss Data Protection Act (DPA), the revised Swiss Data Protection Act (revDSG), and the EU General Data Protection Regulation (GDPR), where applicable. The specific applicability of these laws depends on the individual circumstances.

1. Responsibility

The primary responsibility for data processing lies with:

RB Self Laser Revolution GmbH
Messeplatz 10
CH-4058 Basel
Tel.: +41 76 304 02 48
Email: legal@lrbsfranchise.com

If required under GDPR, our representative in the EU is:

RB Self Laser Revolution GmbH
Nauenstrasse 67
4052 Basel

2. Collection and Processing of Personal Data

We collect and process the following types of personal data:

  • Personal information: Name, date of birth, address, telephone number, email address, and booked treatments.
  • Website usage data: IP address, device information (e.g., MAC address), cookies, browser settings, access dates and times, and user activities.

We collect this data in the following ways:

  • Information provided directly by you (e.g., when booking appointments or filling out forms).
  • Data generated through the use of our website or services (e.g., via cookies and tracking tools).

Purpose of Processing:

  • To provide and improve our services, including franchise-specific offerings.
  • To handle bookings and deliver cosmetic treatments.
  • To comply with legal and regulatory obligations.
  • To enhance user experience on our website.

Without this data, we may be unable to provide certain services or process your requests.

3. Franchise Data Processing

As a franchisor, we collaborate with independent franchisees who operate under our brand. Each franchisee is responsible for the processing of personal data related to their individual studio operations, including:

  • Data collected during bookings or appointments.
  • Information processed during cosmetic treatments.

We act as a subcontractor for data processing related to bookings made through Belbo Business Software GmbH (Pappelallee 78/79, 10437 Berlin). The franchisee directly handles the subsequent data processing required for appointment execution.

4. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to improve the user experience and analyze website traffic. This includes:

  • Google Analytics: To analyze website usage and provide targeted advertising through Google platforms.
  • Facebook Pixel: To track user behavior from Meta platforms (e.g., Facebook, Instagram) and enable targeted advertising.
  • SEO All in One Plugin: To optimize search engine rankings.

You can manage your cookie preferences through your browser settings. Blocking cookies may limit the functionality of the website.

5. Data Transfers

Personal data may be shared with:

  • Franchisees for appointment execution and service delivery.
  • Service providers (e.g., IT providers, marketing agencies).
  • Domestic and international authorities when required by law.
  • Other companies within the RB Self Laser Revolution Group.

When transferring data to countries without adequate data protection laws, we ensure appropriate safeguards, such as contractual agreements, are in place.

6. Data Retention

We retain personal data only as long as necessary to fulfill contractual and legal obligations or other legitimate purposes. Data is securely deleted or anonymized when no longer needed.

7. Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, complete security cannot be guaranteed.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent for data processing (e.g., unsubscribe from newsletters).
  • Request data portability.

To exercise these rights, contact us at legal@lrbsfranchise.com. Proof of identity may be required.

If you believe your rights have been violated, you can file a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland or your local data protection authority in the EU.

9. Updates to the Privacy Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website. In case of significant changes, we will notify users via email or other suitable methods.